Hitmap Privacy Policy
Thank you for using Hitmap. This Privacy Policy outlines how we collect, use, and protect your information when you access and use our website and web application.
Introduction
Hitmap is an international company based in Santiago, Chile, specializing in geolocation studies and location-based sales predictions exclusively for businesses. We provide a web application for territorial intelligence, allowing our clients to geographically locate their branch locations and potential sites for new branches. The application displays demographic information, competitor locations, businesses, services, and other relevant variables. Hitmap provides software services to users over the internet, eliminating the need for local installation and maintenance. We offer a range of services that may include data management, data processing, collaboration tools, analytics, and more.
Security and Privacy Policies
Hitmap has a formal internal security and privacy policy, developed and implemented at the corporate level and made permanently available to all employees. This policy includes requirements for third parties sharing sensitive information and is periodically reviewed by legal consultants to address internal and client needs.
Information Collection
We may collect some information from our users, such as Personal Information, only the minimal data required to identify them, such as name, email address, phone number, and other identifiable data necessary for communication and account creation.
We collect data about how our users interact with our platform, including log files, IP addresses, device information, and other usage details for further analysis.
As part of providing our services, we may store and process data provided by our customers, which may contain sensitive business information.
However, Hitmap does not store or use sensitive data from our users, such as banking information, payment methods, credit card details, or similar data. Our data protection is based on the European Union's General Data Protection Regulation (GDPR).
Information Use
We use the collected information for various purposes. One of them is for account creation and management, wherein the contact information is used to set up and manage user accounts, assign permissions, verify access, and communicate about our services.
Additionally, customer data is utilized to provide the services requested by our customers, following their instructions and requirements. We also analyze usage data to improve the functionality, performance, and user experience of our application. Moreover, we may send updates, announcements, and marketing communications related to our services, giving users the option to opt-out at any time.
We do not access, use, or share customer data in any other way, except as required to provide our services or as outlined in our agreement with the customer.
Data Security
We take data security seriously and implement appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security practices include encryption, access controls, regular audits, and staff training on data protection. All our web applications operate over HTTPS protocol and use SSL certificates to ensure confidentiality in bidirectional communication between clients and servers. This approach encrypts data flow and protects against intermediary attacks.
User Permissions and Access Levels
There are internal access permissions and protocols at the account, project, and client levels. Only authorized users can view information within their projects, and within a project, there are different permissions for reading and modifying information, all segmented by the client to ensure information privacy.
User Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you have any requests or concerns regarding your personal information, please contact us using the information provided at the end of this policy.
Third-Party Links
Our platform may contain links to third-party websites or services. This Privacy Policy applies only to our services, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of those sites.
Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be posted on our website with the last updated date.